7cc's Privacy Policy — Your Information, Our Responsibility

Welcome to the 7cc platform (https://7cc.vin). This Privacy Policy explains how we collect, handle, and protect your personal information. By using our services, you agree to the terms outlined in this Privacy Policy.

7cc believes that data privacy is not merely a legal obligation — it is a fundamental responsibility to our members. This policy is written in clear, plain language for our Bangladesh users, so every member can easily understand how we handle their information.

We collect various types of information when you register and use 7cc's services. Details are provided below:

We only collect information that is strictly necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.

7cc uses collected data solely for specific, legitimate purposes. The key reasons we use your data are:

• For account creation, verification, and management — to ensure you can log in to 7cc securely.
• To process transactions — handling deposits, withdrawals, and other financial activities.
• KYC (Know Your Customer) verification — to comply with international standards for preventing money laundering and fraud.
• Customer support — to resolve your complaints and queries quickly and effectively.
• Platform improvement — analyzing user experience to enhance the quality of our services.
• Personalized offers — delivering relevant promotions based on your preferences and gaming patterns.
• To ensure security — detecting suspicious activity and protecting your account.
• Fulfilling legal obligations — to comply with directives from regulatory authorities.

7cc never sells your personal information. However, in certain circumstances, we may need to share limited data with trusted third parties:

• Payment Providers: Only the information necessary to process transactions is shared with payment gateways such as Mobile Banking, Nagad, and Rocket.
• Game Software Providers: Limited session data may be shared to ensure games function correctly.
• Security Services: We work with specialist partners to ensure fraud detection and cybersecurity.
• Legal Authorities: We are legally required to provide information in response to valid court orders or official requests from regulatory bodies.

7cc uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

• Essential Cookies: Essential for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: Used to remember your language preferences, settings, and choices.
• Analytics Cookies: To understand how users interact with the site — this helps us improve our services.
• Security Cookies: To detect suspicious activity and ensure account security.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on 7cc.

7cc uses industry-leading security measures to protect your privacy. Our security infrastructure includes the following:

• SSL/TLS Encryption: All your information is protected with 256-bit SSL encryption. When you see the padlock icon in your browser, your connection is secure.
• Two-Factor Authentication (2FA): An additional verification layer beyond your password keeps your account more secure.
• Firewall & Intrusion Detection: Advanced network security measures are in place to prevent unauthorized access.
• Regular Security Audits: Our systems are regularly audited by independent third-party experts.
• Data Encryption: All sensitive data in storage is kept in encrypted form.
• Access Control: Only authorized personnel have access to specific data.

7cc does not retain any information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Data for active accounts is retained for as long as the account remains open.
• Financial transaction records are retained for a minimum of 5 years after account closure, as required by law.
• KYC documents may be retained for up to 3 years after account closure.
• Customer service communication records are retained for up to 2 years.
• Data is securely deleted or anonymized after the applicable retention period expires.

As a 7cc member, you have the following rights regarding your own information:

7cc strictly does not provide services to anyone under the age of 18. This is not just a legal obligation — it is also our ethical responsibility. We take extra care to protect the privacy of minors.

• Age is verified at registration, and accounts providing false information will be suspended.
• If we become aware that any information has been collected from a minor, it will be deleted immediately.
• Parents or guardians who have any concerns are welcome to contact us.

7cc may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and registered users will be notified by email of any significant changes.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch with us:

• Email: [email protected] (responses are typically sent within 24 hours)
• Live Chat: Click the chat button at the bottom right of the website
• Support is also available through our social channels

We provide support in Bengali and take every request seriously.